Privacy Policy

Last Updated: September 7, 2026

Silverback Group Realty LLC (“Silverback,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit SilverbackGroupRealty.com, communicate with us, submit information through our website, or otherwise interact with our real estate services.

Silverback Group Realty LLC is a licensed Utah real estate brokerage. Direct brokerage services offered through this website are limited to Utah. For real estate needs outside Utah, we may assist consumers by connecting or referring them to appropriately licensed real estate professionals or brokerages in the applicable jurisdiction.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing address
• Information about a property you own or are considering buying or selling
• Location or market of interest
• Real estate preferences and objectives
• Information submitted through contact forms, referral forms, surveys, questionnaires, calendars, chat features, or similar tools
• Communications you send to us by email, telephone, text message, website form, chat, or other means
• Other information you choose to provide

We may also automatically collect certain information when you use our website, including IP address, browser and device information, pages viewed, referring pages, dates and times of visits, interactions with the website, and similar technical or usage information.

How We Use Information

We may use information we collect to:

• Respond to inquiries and requests
• Provide real estate information and services
• Communicate with prospective and existing clients
• Assist Utah buyers and sellers
• Evaluate real estate needs and preferences
• Facilitate introductions or referrals to real estate professionals
• Schedule appointments and follow up on inquiries
• Operate our customer relationship management systems
• Maintain records of communications and transactions
• Send requested information
• Send newsletters, market information, property information, or other communications where permitted
• Improve our website, marketing, services, and customer experience
• Measure website traffic, advertising performance, and marketing effectiveness
• Prevent fraud, spam, abuse, and security incidents
• Comply with legal, regulatory, licensing, brokerage, recordkeeping, and other obligations
• Establish, exercise, or defend legal rights

Real Estate Referrals and Sharing With Real Estate Professionals

If you request assistance with real estate outside Utah, or if another real estate professional is better positioned to assist you, we may disclose information you provide to an appropriately licensed real estate professional or brokerage for purposes of responding to your request and providing real estate services.

Silverback Group Realty LLC and/or an affiliated licensed real estate professional may receive a referral fee or other lawful compensation in connection with a referral or resulting real estate transaction where permitted.

Submitting an inquiry does not by itself create a brokerage, agency, fiduciary, or representation relationship.

Service Providers and Technology Providers

We may use third-party service providers to operate our website and business, including providers of website hosting, customer relationship management systems, forms, scheduling, communications, telephone services, email, text messaging, analytics, advertising, data storage, security, automation, and related technologies.

These providers may process information on our behalf as necessary to provide their services.

Our website and business systems may use HighLevel and related services for functions including website operation, forms, customer relationship management, communications, scheduling, automation, and other business functions.

Cookies, Analytics and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate the website, remember preferences, understand how visitors use the website, measure marketing effectiveness, improve services, prevent fraud, and, where applicable, support advertising.

Depending upon the technologies enabled on the website, these tools may collect information such as your IP address, device and browser information, referring website, pages visited, interactions, and approximate location.

Where required by applicable law, we may provide mechanisms for managing applicable cookie or privacy preferences.

Email, Telephone and Text Communications

If you provide contact information to us, we may use it to respond to your request and communicate with you concerning the real estate services, information, or other matters you requested.

Where you separately consent to receive marketing or promotional communications, we may also contact you in accordance with that consent and applicable law.

Consent to receive marketing communications is not a condition of purchasing real estate brokerage services.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those messages. You may opt out of marketing text messages by following the instructions provided in the applicable message.

Text messaging originator opt-in data and consent will not be sold or shared with third parties for their own marketing purposes. Information may be provided to service providers, carriers, aggregators, and other entities as necessary to deliver messaging services.

Information Submitted About Another Person

If you provide information about another person—for example, through a referral feature—you should provide information only when you have an appropriate basis or permission to do so.

We may use that information to respond to the referral or requested introduction.

Mortgage and Other Third-Party Services

The website may provide links or introductions to mortgage lenders, title companies, inspectors, insurance providers, real estate professionals, or other third-party service providers.

Those businesses operate independently and maintain their own privacy practices. Information you provide directly to a third party is governed by that party's privacy policy.

Silverback Group Realty LLC is not a mortgage lender and should not be considered the recipient or processor of a mortgage application merely because the website provides access to a third-party mortgage provider.

Legal and Regulatory Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law, regulation, legal process, subpoena, court order, licensing requirement, or governmental request
• Cooperate with regulatory or law-enforcement authorities
• Protect our rights, property, safety, clients, users, or others
• Detect or prevent fraud, security incidents, abuse, or unlawful activity
• Enforce agreements or establish, exercise, or defend legal claims

Business Transfers

If all or part of our business or assets are sold, transferred, reorganized, merged, or otherwise involved in a business transaction, information may be transferred as part of that transaction subject to applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information in our possession or control.

However, no Internet transmission, electronic communication, or information-storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, satisfying real estate brokerage and licensing requirements, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

Your Privacy Choices and Rights

Depending upon where you reside and applicable law, you may have rights concerning your personal information, which may include rights to request access, correction, deletion, or information concerning certain uses or disclosures of your personal information.

You may also have rights to opt out of certain forms of targeted advertising, sharing, or sale as those terms are defined under applicable privacy laws.

We will process qualifying requests in accordance with applicable law and may need to verify your identity before completing a request.

Third-Party Links

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of those services before providing personal information.

Children's Privacy

This website and our real estate services are intended for adults and are not directed to children under 13. We do not knowingly solicit personal information from children under 13 through this website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.

The “Last Updated” date at the top of this page identifies the most recent revision.

Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Silverback Group Realty LLC
Licensed Utah Real Estate Brokerage
Kenneth Van Camp, Principal Broker
Office: (385) 402-4813
Website: SilverbackGroupRealty.com